These terms and conditions are between by Arhon Holdings Pty Limited (ABN 33 118 370 004), trading as Tradebusters (“Tradebusters or We or Our”) and You (or Your), being the user of the website www.tradebusters.com.au (website).
Your use of the website and any associated submission of enquires through this website, email or telephone enquiry are subject to these terms and conditions. If you have any questions regarding these Terms & Conditions, you may contact us on 1300 828 783. We may amend these Terms & Conditions at any time by posting a revised version of these Terms and Conditions on the Tradebusters website.
At Tradebusters we are committed to making your total experience a positive one. Tradebusters offers a concierge service to introduce you to independent trade professionals/ businesses (“Business/”Businesses”) who have been screened in accordance with the Tradebusters registration program. Upon submitting your enquiry with Tradebusters, Tradebusters will introduce you to a Business in your area, if any, who may be interested in fulfilling your enquiry. Tradebusters may receive a benefit from the Business that we introduce to you.
However, Tradebusters makes no guarantee that it will be able to match your enquiry with a Business or that there are Businesses in your area that either are capable or willing to complete your enquiry. Tradebusters makes no guarantees or representations regarding the skills, quality or specific qualifications of the Business you are introduced too. Although We take certain steps to examine the overall credentials of the registered Business at the time of their application process to be a registered Business with Tradebusters to receive leads, including licences and insurance checks and other requirements, the status of these and circumstances within any of the Businesses may change from time to time. Requirements on these Businesses may vary depending on the job size, scope and value. You are responsible to conduct Your own checks at the time of considering which Business to engage or whether to engage a Business at all. You are responsible for Your own selection and/or engagement regarding the status, adequacy and coverage of licences, insurances, references, permits, and other necessary checks and documentation required for your particular job, as deemed necessary to help You make an informed choice. Tradebusters does not guarantee that the registered Business has insurance coverage at the time they have entered into an agreement with you and makes no representation as to the adequacy of any insurance coverage (including amount, breadth, or type). It is recommended that you consult with appropriate expert advisers regarding insurance coverage requirements.
As part of the Tradebusters concierge service, You and the registered Business may contact us to help co-ordinate meetings or follow-up information, status and documents. There is no fee involved in utilising this service. This service does not include reviewing information, documents or contracts. We do not provide advice as to the completeness, accuracy or suitability of information and communications exchanged between You and the Business. It is Your responsibility to validate any information provided.
We disclaim any liability that might arise from Your use of the website or our phone service.
Whilst Tradebusters may be able to provide You with factual information about a registered Business (e.g. number of years in the Tradebusters network, past client experiences, pictures of work and reviews), Tradebusters cannot specifically endorse or recommend the products or services of any registered Business for Your individual requirements.
You are under no obligation to accept to meet or engage a Business that We offer to introduce to you.
It is entirely up to You to assess if a particular Business is qualified, suitable and will meet your specific requirements. You then enter into a direct contract or otherwise reach agreement with a Business that you have agreed to meet and engage. We do not guarantee or warrant their performance on the job or the outcome or quality of the services performed or products provided. The Businesses are not employees, agents or subcontractors of Tradebusters , nor is Tradebusters an agent of any Business registered in its network. Tradebusters does not perform, and is not responsible for, any of the services requested by You in Your enquiry request. Your rights under contract or at law are with the Businesses that you have agreed to meet and engage. You engage and are governed by the terms of such contracts and by applicable federal, state, and local laws. Should you have a dispute with any Business you have elected to engage, you must address such dispute with the Business directly, AND YOU HEREBY AGREE TO RELEASE AND INDEMNIFY TRADEBUSTERS (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) AND ANY OTHER ASSOCIATED PERSON, FIRM, OR ENTITY FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH REGISTERED BUSINESSES OF TRADEBUSTERS.
While We cannot guarantee the work performed by a Business that you have chosen to engage through our service, and while We have no obligation to You with regards to experience of the Business you have chosen to engage, We will work with You and the engaged Business in good faith to assist in resolving any problems that may arise in the provision of the services or products by the business you have engaged. Although We have no such obligation to do so, We may, upon your request, provide limited assistance in resolving disputes between You and the Business. You must use good faith efforts to resolve any issues You have raised. If, in its sole discretion, Tradebusters determines that You have not cooperated in good faith in the resolution process, Tradebusters may cease to provide any assistance. Any assistance provided by Tradebusters in no way voids the release and indemnity described in these Terms & Conditions.
Third Party Links and Advertising
The website may contain advertisements by third parties from time to time, as well as links to third party websites. Tradebusters may receive a benefit from the advertised links on its website. We own the copyright contained on the website and some content may be licensed to us by a third party. You may print pages from the website but You may not use, copy or reproduce it in any way. Those third parties links do not form part of the Tradebusters website and are not under its control or its responsibility. A link on this website to another third party website does not imply our recommendation or endorsement.
Before disclosing Your personal information on any third party website or engaging their services, we recommend You to examine the terms and conditions of those websites and any related services.
In all cases, You are fully responsible if you choose to engage a Business that You have agreed to meet through the Tradebusters website and telephone service. You are fully responsible for taking all precautions necessary or advisable to protect You against any claim, damage, loss or risk that may arise by virtue of using the website, its services, third party links, and other advertisements.
Your privacy is important to us. We collect personal details from You such as your name, address, your email, your phone number any other details which will help Us in providing a service to You. We may from time to time also send You information on other services We provide or information or offer on products and services from any listed business. You may elect at any time to opt out of receiving this information, simply by contacting Us. You may also ask Us to retain only certain personal details about You. Sometimes this might impact on Our ability to better service You. We will let You know when this applies.
We may also send Your details to a Business registered with Tradebusters. That Business has agreed that when it receives Your personal details, it will treat those details with care, it will keep those details secure and will otherwise comply with the Australian Privacy Principles, where relevant.
When You interact with Us via the website, Our system will send Your computer a cookie which is then stored on Your computer but which you can delete. A cookie does not personally identify You but tells us that Your computer has visited the website and what pages of the website You viewed.
The articles and information on this website are intended for general information purposes only. Nothing on the Tradebusters website constitutes or is intended to constitute investment, financial, property or mortgage advice and should not be relied upon as a substitute for professional advice. We strongly encourage You to seek independent professional, legal and financial advice before making any investment decisions.
Tradebusters and it’s officers, employees, related entities or its representatives do not make any representation or warranty as to the completeness or accuracy of the information or its suitability for use for any purpose. Tradebusters and its officers, employees or its representatives accept no responsibility in any way (including by reason of negligence) for any loss, damage, cost or expense (whether direct or indirect) incurred by You as a result of any error, omission or misrepresentation in any of the information in the website or those of the third parties that provide material for use on the website.